Restaurant General Manager - ULA Beach RAK

Company Description

Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience fueled environment.

Job Description

Passionate about guest interaction, food and beverage? As a Restaurant General Manager , you will lead your team to create unforgettable experiences for our guests in our organic, earthy and grounded beachside restaurant & bar Venue i.e. ULA Beach Ras Al Khaimah.

What you will be doing:

• Lead the day-to-day operations of our vibrant Beach Club , ensuring exceptional service standards and memorable guest experiences in a dynamic beachfront environment.
• Take ownership of resource planning, scheduling, and team management, ensuring the operation is well-staffed and equipped to meet business demands.
• Assist in leading, mentoring, coaching, and developing the Food & Beverage team, fostering a culture of excellence, teamwork, and genuine hospitality.
• Supervise and delegate duties effectively, ensuring compliance with brand standards, company policies, SOPs, and quality assurance measures at all times.
• Drive service excellence by maintaining a strong presence on the floor, engaging with guests, anticipating their needs, and ensuring every visit exceeds expectations.
• Collaborate closely with the Chef de Cuisine to develop menus, pricing strategies, seasonal offerings, and promotional activities that enhance the guest experience and maximize revenue opportunities.
• Work closely with the culinary team to ensure the highest standards of food quality, presentation, and consistency are delivered throughout the operation.
• Monitor guest feedback and online reviews, taking proactive measures to continuously improve guest satisfaction scores and strengthen the Beach Club's reputation.
• Create a positive and engaging work environment by ensuring all Heartists understand how their individual contributions support the success of the Beach Club and the overall guest journey.
• Support the planning and execution of special events, themed activations, and entertainment programs that enhance the Beach Club experience and drive guest engagement.