Cluster Sales Manager

Company Description

Job Description

Key Responsibilities

Corporate Sales & Business Development

• Develop and execute corporate sales strategies for the assigned hotels.
• Identify, target, and acquire new corporate accounts and business opportunities.
• Maintain and strengthen relationships with existing corporate clients.
• Conduct regular sales calls, client visits, presentations, and business reviews.
• Generate new room nights and revenue through corporate accounts, negotiated rates, and long-term agreements.
• Prepare and negotiate corporate contracts in line with hotel commercial strategies and approved guidelines.
• Monitor competitor activities, market trends, and corporate demand to identify business opportunities.
• Develop and maintain a strong corporate client database.

Account Management

• Manage key corporate accounts and ensure regular engagement with decision-makers and travel coordinators.
• Conduct account reviews and identify opportunities to increase production and revenue.
• Ensure agreed corporate rates, benefits, and conditions are communicated and implemented correctly.
• Resolve client concerns promptly and coordinate with relevant hotel departments when required.
• Maintain strong relationships with local companies, multinational organizations, government entities, and other potential corporate partners.

Revenue & Performance

• Achieve agreed monthly and annual sales targets for the assigned cluster.
• Monitor production from corporate accounts, including room nights, ADR, revenue, and overall contribution.
• Work closely with the Revenue Management team to optimize corporate rates and business opportunities.
• Identify opportunities to increase share of wallet from existing accounts.
• Support the preparation of sales forecasts, budgets, and business plans.

Sales Activities

• Maintain a structured weekly sales call plan and ensure regular market coverage.