Company Description
Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.
Job Description
- Develop and implement People & Culture (P&C) strategies that support the hotel’s business objectives, operational priorities, and financial performance.
- Partner with the General Manager and executive leadership team to integrate people priorities into business planning and decision-making.
- Lead the preparation and management of the annual P&C budget and workforce plan, aligning staffing levels and people costs with business forecasts and operational requirements.
- Partner with Finance and department leaders to monitor payroll, benefits, recruitment, learning and development, and other people-related expenditure, ensuring effective cost control and budget accountability.
- Analyse monthly people costs against budget and forecast, explain variances, and recommend corrective actions that support operational efficiency and service standards.
- Oversee manning forecasts, headcount controls, and workforce productivity, adapting staffing plans to occupancy, seasonality, and business demand.
- Lead employee relations, addressing concerns and resolving conflicts fairly while promoting a positive workplace culture.
- Partner with leaders to investigate and document employee relations matters promptly and objectively, ensuring appropriate corrective action in accordance with company policies and applicable UAE labour legislation.
- Provide guidance and coaching to Heartists and leaders on disciplinary matters, grievance resolution, and workplace conduct.
- Promote transparent communication and open dialogue between Heartists and management.
- Champion a diverse and inclusive workplace, embedding fairness and equity into people practices across the hotel.
- Develop, review, and implement P&C policies and procedures to ensure consistency, sound governance, and legal compliance across departments.
