Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision: A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll work alongside diverse, cross-border teams and supportive colleagues who share knowledge and want to see you succeed. We are seeking a talented Senior Professional Services Consultant to join our Professional Services team. In this role, you will have the opportunity to work with some of the best consulting minds, who bring varied industry experience and work management prowess. As a Professional Services Consultant, you will play a leading role in shaping our customer’s initial experience and paving the way for their long-term success.
Your Impact:
- Leading individual customer engagements, and participating in or leading larger global customer rollouts.
- Driving end-to-end customer onboarding, including the Discovery, Design, Configuration, Rollout, and Adoption Monitoring for these engagements.
- Supporting the sales team with more complex scoping requirements and presenting the value of Wrike and Wrike’s professional services offerings.
- Tracking and maintaining accurate client records and key milestones using Wrike, Salesforce, and other systems.
- Managing successful completion of customer engagements while achieving critical success metrics.
- Advocating for the customer and assisting in the prioritization of new product features