- To support relevant department by providing professional administration related services, enabling the team to function effectively and efficiently
Functional Roles and Responsibilities
- Assist front line and back of house departments with any administration related queries
- Resolve any issues within scope of accountability and communicate outcome to appropriate parties: pos equipment, credit card and currency devices, telephones, printers, pantry equipment, projector etc
- Maintain necessary documentation system for efficient and orderly storage and retrieval of documents/information. Maintain and update all necessary records, files and database
- Liaise with the maintenance department to ensure the repairs/works are carried out in an efficient manner
- Raise LPO’s, and ensure timely follow up of the payments
- Assist with in-store marketing activities such as distribution of brochures, delivery of gifts, monitoring admin part during the period of promotion
- Coordinate the process of getting various external approvals for the store: police permit, mall approvals where appropriate etc
- Procurement of consumables for the store by following all related processes (getting samples, quotes from suppliers, approvals from management etc) Planning, organizing and distributing of uniforms and stationery to the floors
- Ensure that the store has high maintenance standards, in line with store standards guidelines at all the times: TV, sound systems, adequate shelving and fixtures on the shop floors and stockrooms etc
- Facilitate timely requisition and distribution of employees’ documents such as passports, labor cards and other documents
- Assist Store Operations Manager and Admin Executive in drafting and implementing admin related procedures in the store
- Keep track of absence, leave time - such as short leave, sick leave, vacation, etc., for employees of the company/ division/ department/ location of your responsibility sphere, and follow-through with them to update their absence/ leave status on designated system/s including posting of information onto designated system/s on behalf of certain employees, as may be required.
- Responsible for cascading HR/ employee/ company related information to employees of the company/ division/ department/ location of your responsibility sphere through appropriate communication channels.
Education/Certification and Continued Education
- Graduate in any discipline, preferably Commerce
Years of Experience
- 3 to 5 years of relevant experience
Knowledge and Skills
- High levels of computer literacy, numeric and analytical skills
- Good communication, & inter-personal skills
