Spa Therapist

Company Description

A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service. At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

At Fairmont Hotel Dubai, you are responsible to deliver professional massage therapy, body treatments, and aesthetic services offered at the Spa; ensuring maximum efficiency, safety, and uncompromising attention to Guests & Members. The Spa Therapist will provide courteous services to Guests & Members at all times, and have comprehensive knowledge and details of all spa treatments, products, facilities and services.

Qualifications

Reporting to the Spa Manager, responsibilities and essential job functions include but are not limited to the following:

• An ambassador of Fairmont Dubai by providing memorable Guest experiences
• Demonstrate a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning Guests
• Possess knowledge about all aspects of the spa’s treatments and the facility to ensure Guests are provided with accurate information, and inquiries are responded to with complete details
• Maintain cleanliness of the facilities to ensure they are in peak sanitary conditions at all times
• Performs all massage, body treatments, and aesthetic services as certified or trained
• Ensure individualized Guest service through acknowledging and responding to needs and expectations
• Review Guest’s medical history / waiver and all information in SpaSoft, prior to performing each treatment
• Maintain clean and neat work environment at all times ensuring equipment for body treatments and personal equipment is in safe working order
• Maintain proper supplies of professional products, towels, and other supplies in treatment rooms
• Possess thorough knowledge about all aspect of Spa’s operations including telephone usage, Guest relations, retail sales, and spa services and facilities
• Assist Members and Guests with the use of sauna, steam, whirlpool, etc